The Retreat

In The Know

Every guest staying with us has access to our very popular complimentary concierge services so that we can help you with local information or book things for you. The items below are just some of things that we can organise for your stay but please call our concierge team for more help and ideas!

Housekeeping

We can offer a whole range of additional housekeeper services to suit your requirements. If you are looking for daily or regular housekeeping during your stay, or perhaps more frequent linen and towel changes, then this can normally be provided by our housekeeping partners.

There will be a local service charge to pay to the housekeeping company although our concierge team can organise this for you. n.b. Some housekeeping companies do not always work on Sundays and have a minimum service time.

Housekeeping

Babysitting

Babysitting or childcare can be a very important part of a stay, particularly if you would like to go to a great fine dining restaurant or maybe spend a day doing activities that aren’t so child friendly.

We have access to a number of childcare professionals or local babysitters that live locally to all of our properties. n.b. Due to insurance reasons, we only pass on names and numbers and leave you to make the final decision on who to employ.

Babysitting

Bike Hire

If you would like to do any cycling during your stay, we can organise bike hire for you. We can arrange to have a range of bikes and accessories delivered to the house, or if you want to just turn up somewhere and cycle, we can arrange for them to be dropped off and collected from any location in Cornwall.

Bike Hire

Board & Kayak Hire

If you would like to hire surf boards, stand-up paddle boards or kayaks during your stay, we can organise this for you. Surfing is the ultimate holiday sport and kayaking is a great way to explore the beautiful coastline or waterways near your holiday home.

We strongly recommend that you always obtain professional lessons before ever taking to the water, which we can also organise for you.

Board & Kayak Hire

Boat Trips

Whether its a private boat charter to enjoy a relaxing afternoon exploring the coastline, a day out at sea to catch some big fish for your tea, or a high speed ride on a rib searching for wildlife, we can arrange it for you!

Boat Trips

Bread Making

Why not try a bread making class in the luxury of your Beach House. A chef tutor will visit the house with all the necessary ingredients and equipment, and teach you how to make delicious fresh bread or work with you on how to master a particular type of bread. The great thing about learning within one of our houses is that not only is there no travelling, its a much more personal experience. n.b. Prices start from £75 per person, minimum of two participants although one to one lessons can be agreed.

Bread Making

Chef Prepared Dinners

Chef Prepared Dinners is a very flexible bespoke food service. The way that it works is that you discuss what food you would like with one of our partner chefs, they prepare it and then deliver it to you on the agreed day, together with cooking instructions!

All you have to do is turn on the cooker for items that need cooking, follow a few simple instructions and then hey presto, a gourmet banquet is on the table! As well as gourmet food, you can also order simple homemade dishes as well.

Chef Prepared Dinners

Dinner Reservations

Our concierge team can recommend the best restaurants in the area to help you get the most out of your stay and we’ll even take care of all of the reservations for you too.

Let us know where you would like to go and we can take all of the hassle out of organising your group and make those all important bookings on your behalf. We have great connections with all of the local restaurants so where possible we will make sure you get the best table and that all your needs are catered for.

Dinner Reservations

Dog Sitting

If you are bringing the family dog away on holiday with you to one of our dog friendly properties and you want go somewhere for the day/evening that does not permit dogs, we can organise a dog sitter to look after your dog and keep it company while you are out!

In addition to sitting with them, they can sometimes also take them out for a few extra walks as well as make a fuss of them until your return. For more details, talk to our concierge team.

Dog Sitting

Fish and Shellfish

Learn to cook delicious fish and shellfish in the luxury and comfort of your Beach House. A chef tutor will visit the house bringing all the necessary ingredients and equipment to teach you everything you need to know about preparing and cooking fish and shellfish. If you’re already a keen cook of seafood at home, then why not work with the chef to master that particular dish you just can’t quite perfect.

The great thing about learning within one of our houses is that it’s such a personal experience. Prices start from £75 per person, minimum of two participants although one to one lessons can be agreed.

Fish and Shellfish

Foraging

Take part in guided foraging walks, cooking and dining courses and gourmet experiences, with wild food collected from the coastline around your Beach House.

Foraging walks can be carried out as a private group or you can join in with a public tour close by. Please ask our concierge team for more details.

Foraging

French Cuisine

Learn to cook exquisite French dishes in the luxury and comfort of your Beach House. A chef tutor will visit the house bringing all the necessary ingredients and teach you everything you need to know to cook classic French cuisine. If you’re already a keen cook of French cuisine, then why not work with the chef to master that particular dish you just can’t quite get the hang of.

The great thing about learning within one of our houses is that it’s such a personal experience. Prices start from £75 per person, minimum of two participants although one to one lessons can be agreed.

French Cuisine

Fresh Flowers

If you are looking to have a range of flowers either delivered in advance or during your stay then this can be arranged for you. From bouquets for special occasions to hand tied flowers in every room, we can organise this with our local service partners. Having a bouquet of flowers ready and waiting at the house for a loved one when they arrive can be a lovely surprise. Call our concierge team for more details.

Fresh Flowers

Game

Learn to cook decadent game dishes in the luxury and comfort of your Beach House. A chef tutor will visit the house bringing all the necessary ingredients and teach you everything you need to know about cooking game dishes. If you’re already a keen cook of Game at home, then why not work with the chef to master that particular dish you just can’t quite perfect.

The great thing about learning within one of our houses is that it’s such a personal experience. Prices start from £75 per person, minimum of two participants although one to one lessons can be agreed.

Game

Grocery Shopping

To save valuable car space or the hassle of going shopping when you first arrive, we can arrange for groceries to be delivered and packed away at the house ready for your arrival*. There is normally a small local service charge for this service and is subject to availability so talk to us early if your stay falls within a busy period. This service normally works best when using a local grocery shop partner.

* National supermarket deliveries need to be delivered after your arrival unless agreed in advance with our local service company.

Grocery Shopping

Massage & Beauty

If you would like to visit a spa during your stay we can recommend the best local spa to visit and book treatments for you. If you would like a massage, facial or manicure in the privacy of a Beach House Company holiday home, then we can get the masseuse/beauty therapist to come to you. Our trained and professional service partners bring everything that is required to help you unwind and de-stress.

Call our concierge team for more details.

Massage & Beauty

Patisserie

Learn to cook your favourite patisserie goods in the luxury and comfort of your Beach House. A chef tutor will visit the house bringing all the necessary ingredients and teach you everything you need to know to bake your own cakes and pastries. If you’re already a keen patisserie cook at home, then why not work with the chef to master that particular pastry you just can’t quite get the hang of.

The great thing about learning within one of our houses is that it’s such a personal experience. Prices start from £75 per person, minimum of two participants although one to one lessons can be agreed.

Patisserie

Pop Up Restaurant

The Pop Up Restaurant is a novel catering experience and isn’t just limited to the grounds of the house you’re staying in. From al fresco wood fired pizzas to enjoy in the garden, to barbecues on the beach, this is a unique dining option that’s perfect for celebrating a special occasion.

Whether you’d like a romantic meal for two, or you’re planning a grand family affair, you choose the location and menu and our chef will provide the rest.

Pop Up Restaurant

Private Chef

Our most popular concierge service is a private chef. You can enjoy a delicious gourmet experience in the comfort of your own Beach House, creating the perfect evening for a special occasion! We work with a small number of highly experienced chefs that provide food of the highest standard and in addition to preparing and serving, they also clean and wash up afterwards! We can organise chefs for a one off special occasion, a few nights during your stay or even three meals a day for the full duration of your stay.

Private Chef

Surf Lessons

When in Cornwall, it’s difficult to resist the temptation to get into the water and try surfing so we can recommend the best local surf schools and private surf coach’s to help ensure plenty of fun and progress during your stay.

Whether you would like one on one surf coaching, enjoy lessons as a private group or join in with groups at a surf school, we can help find the right fit for you. Just contact our concierge team for more details.

Surf Lessons

Authentic Thai & Indian

Learn to cook authentic Thai and Indian cuisine in the luxury and comfort of your Beach House. A chef tutor will visit the house bringing all the necessary ingredients and teach you everything you need to know to create the intense flavour of your favourite Thai or Indian dish. If you’re already a keen cook of Indian or Thai foods, then why not work with our chef to master that particular dish you just can’t quite get the hang of.

The great thing about learning within one of our houses is that it’s such a personal experience. Prices start from £75 per person, minimum of two participants although one to one lessons can be agreed.

Authentic Thai & Indian

The Wine Merchant

To save space in the car, allow us to stock the wine fridge up for your arrival. We work with a small number of local wine merchants who will deliver to your Beach House or work with our local services company to get the deliveries to you.

As well as being a space and time saving service, it can also give you greater access to locally made wines and spirits which you may not have come across before.

The Wine Merchant

Transport

If you decide to fly or get the train to your holiday home destination we can help to organise car hire for your stay to help you explore the local area. We can also book taxis for transfers to and from the airport/train station, as well as booking taxis to get you to and from your dinner reservations or anywhere else you like.

Our concierge team are on hand from the point of booking right up to the end of your stay so please do contact us if you would like any help at all.

Transport

Watersports

Our concierge team can advise on where you can find all the best local watersport activities available such as stand up paddleboarding, jet skis, kayaking, coasteering, waterskiing, wakeboarding, ringos, sailing, powerboat courses and much more.

We can book lessons for you and liaise with individual watersport companies to help ensure the service is tailored to your ability and experience.

Watersports

Wood Fired Pizzas

Delicious Wood Fired Pizzas take on average just 90 seconds to cook! Our partner chef will turn up to your Beach House (in rain or shine!) and set up the mobile wood fired pizza oven and gazebos. After around an hour, it’s ready to go and pizza all round.

This is a real fun and interactive food experience that can involve the whole family. You can prepare the dough, decorate it with you personal pizza topping and then cook it as well. The wood fired oven is very portable and can be placed in most locations.

Wood Fired Pizzas