Join Our Team!
Portfolio Consultant – full time, permanent
We are looking for a hardworking and enthusiastic Portfolio Consultant to join our friendly team at our offices in Wadebridge, North Cornwall.
Overview of the Role
Perfect Stays are market-leading specialists in renting exclusive, luxury holiday homes across the South West. With a growing portfolio of over 70 exceptional properties and an ever-expanding customer base, we are looking for a capable individual to assist the Account Manager with business development and existing property owner support and retention across two brands, Perfect Stays and The Beach House Company.
At least one years’ experience in a B2C sales or business development role is essential, and a strong background in high quality customer care is required. We’re looking for someone with great people skills, who is honest, engaging, adaptable and dedicated to great service. As well as having strong sales and problem solving skills, candidates must also be highly organised with the ability to multi-task, take initiative and prioritise heavy workloads. The role will require working to targets, presenting results and writing reports to a high quality.
This is an exciting career opportunity for a Portfolio Consultant looking for a fresh start in a fast-paced and buzzing digital business. For the right candidate, this role will offer great future prospects and lots of fantastic team incentives. This role will also involve working Saturdays on a rota basis and occasional overnight stays at properties, meetings and training events.
Main Duties and Responsibilities
Direct contact for existing property owners offering support, guidance and assistance in overcoming any issues and maximising the rental performance of their home.
Work with property owners, suppliers, the Client Service Coordinators and the marketing team to set up new properties for rental.
Plan and implement business development strategy for target areas in the South West to generate leads and develop a pipeline of unique, high specification homes for our portfolio.
Respond to enquiries from property owners and assess property suitability over the phone in the first instance. Visit properties across the South West to complete surveys, meet with owners, provide guidance and secure new contracts.
Network with professional organisations and contractors to build connections, promote brand awareness and positively enhance existing relationships for cross-referrals.
Evaluate conversion rates and pipeline activity through data tracking and analysis. Produce reports to show results and identify ways to improve performance.
Work with the sales and marketing teams to enhance property/area knowledge and contribute ideas to improve marketing activities and drive results.
At least one years’ experience working within a sales or business development role
Strong background in customer service
Proven track record of working to and hitting targets
Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Educated to degree level
Experience negotiating contracts and securing new business
Previous hospitality and/or tourism experience
Personal Attributes and Skills
Natural sales ability with the confidence and sincere personality that inspires trust
Dedicated to great service with excellent problem-solving skills
Ability to adapt and be flexible in a fast-paced office environment as well as independently out in the field
Passionate about quality with a strong attention to detail and an eye for interior design
Outstanding written and verbal communication skills
Exceptional organisational skills as well as the ability to multi-task and adhere to deadlines
Strong ability to be proactive and take initiative
Willingness to learn and develop, as well as to contribute new ideas
Strong work ethic, integrity and ambition to succeed
What We Offer
Spacious modern office
Training support and a positive work environment
28 days holiday
Increased benefits linked to position and length of service
Quarterly team afternoons
Occasional team stays at new property additions to our portfolio
Team Health, Wellbeing and Environmental Ambassadors for a healthier work environment
Salary and Role Inclusions
Starting salary of £22,000 – £24,000 depending on experience
Company car (a clean driving licence held for over two years is required)
Performance related bonus structure following successful completion of probation period
How to Apply
Please apply by sending an up-to-date copy of your CV, along with a covering letter, to email@example.com for the attention of Ashley Sharp.